Managing Incidents

Keep your users informed during outages with incident management.

Creating an Incident

• Go to Incidents in the sidebar


• Click New Incident


• Set the severity (Minor, Major, Critical)


• Write a title and initial update


• Select affected monitors


• Publish to your status page

Updating an Incident

Add updates as the situation evolves:


• Investigating: Initial acknowledgment


• Identified: Root cause found


• Monitoring: Fix deployed, watching


• Resolved: Issue fixed

Auto-Incidents


Statly can automatically create incidents when monitors fail, keeping your status page current without manual intervention.